Optimized Dock Scheduling

Simple, Powerful, and Intuitive Dock Scheduling Software

Simple, powerful, and intuitive dock scheduling software built to integrate with your loading dock operations seamlessly. Built on modern APIs, with real-time visibility, you can eliminate manual appointment settings, spot bottlenecks in your dock and yard, gain powerful carrier analytics, improve warehouse labor planning, and optimize staging and loadout.

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Integrated Appointment Visibility and Management

Discover How You Can Increase Dock Productivity and Strengthen Carrier Relationships

Seamlessly schedule your shipping and receiving appointments directly on our online carrier & dock worker portal. Our strategic automation is designed to optimize dock availability, tailored to navigate your facility's constraints and understand the unique nature of each of your shipments.

With intelligent scheduling that works for everyone involved, Shipwell takes the complexity out of dock management.

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For Shippers

Reduce freight costs and maximize facility utilization byautomating the scheduling process.

For Carriers

Save valuable time by scheduling and managing dock appointments all in one place.

For Dock Workers

Easily view all scheduled appointments and manage shipment arrivals/departures with intuitive interface.

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Making Dock Scheduling Simple and Reliable

Efficient Dock Management

Reduce your dock staging area by 20-40%, resulting in potential cost savings.

Real-time Visibility

Gain real-time visibility into your dock operations and utilize forecasted ETAs for proactive planning.

Exception Workflows

Minimize data entry, manage exceptions, and streamline workflow using a single, comprehensive solution.

Minimize Detention Charges

Reduce unnecessary costs by minimizing detention charges through efficient scheduling and operations.

Improved Carrier Compliance

Achieve higher on-time pickup and delivery rates, strengthening carrier relationships.

Minimize Downtime

Efficiently allocate resources and minimize equipment downtime, contributing to overall cost savings.

Interactive Facility Calendar

Enable Enhanced Visualization and Management Of Your Dock Scheduling

Get enhanced visibility and control over your dock scheduling with Shipwell's Interactive Facility Calendar. This intuitive calendar allows you to make appointments aligned with your warehouse operations requirements.

Optimize Scheduling

Customizable calendar views and ability to share and export facility/dock schedules with partners.

Synchronize Arrivals and Sequences

Book dock times in advance per arrival needs for improved collaboration across carriers, docks and operators.

Enhanced Visibility for Performance

Leverage the calendar dashboard to quickly review scheduling KPIs like late appointments, cancellations, and no-shows.

Automatic Appointment Rescheduling

Adjusts appointments in real-time based on truck ETAs, ensuring optimal efficiency and adaptability.

Carrier Portal and Mobile Integration

Empower carriers and suppliers to book appointments 24/7, with the industry’s most intuitive interface on both web and mobile

With robust calendar views and intuitive controls, Shipwell maximizes the value of your dock scheduling

Rule-Driven Scheduling

Configure Rules and Constraints For Optimized Scheduling

Set up customized rules and constraints to meet your specific needs. With robust rule configuration options, Shipwell allows you to optimize dock scheduling around your tailored parameters and constraints.

Define Your Parameters

Set operating constraints, dock rules and load types customized for your facilities and workflows.

Tailor Rule Settings

Configure lead times, request approvals, daily limits and overbooking thresholds based on your specific requirements.

Optimize Scheduling

Rules help you manage docks and tailor scheduling aligned to your unique warehouse needs.

Take command of your dock productivity with rule-driven appointment management.

Automated Notifications & Communications

Streamline Coordination With Automated Notifications

Enable seamless collaboration through Shipwell’s smart notification capabilities. Automated emails and alerts keep all stakeholders aligned on appointment changes, status updates, and other scheduling activities.

Proactive Communication

Smart notifications and reminders coordinate carriers, warehouses teams, and internal stakeholders.

Real-Time Arrival Alerts on the Go

Receive notifications through the Shipwell mobile app. as trucks arrive so you can prepare and staff accordingly.

Event-Driven Appointment Rescheduling

Appointment changes and reschedules automatically trigger notifications to ensure awareness.

Optimized Planning Anytime, Anywhere

Integrations carry over tracking details enabling adjustments based on real-time ETAs vs planned appointments.

With automated notifications tailored to key events, Shipwell allows you to optimize planning while reducing manual coordination effort.

Reporting and Analytics

Gain Data-Driven Scheduling Insights

Leverage Shipwell’s robust reporting and analytics to inform your dock scheduling with impactful data. Customizable reports and consolidated insights drive productivity.

Consolidated Analytics

Unified carrier and facility reporting provides complete visibility for data-driven decisions.

Interactive Visualizations

Dock dashboard, calendar views, and scorecards visualize key metrics like utilization and dwell times.

Custom Reporting

Build reports or leverage Shipwell's modern RESTful APIs for seamless integration with your systems.

Proactive Monitoring

Review appointments, identify trends, and monitor KPIs like detention fees to guide improvements.

With comprehensive analytics, customizable reporting, and intuitive visual tools, Shipwell enables you to master data-driven dock management for optimized scheduling.

“ Shipwell's dynamic dock scheduling has been a game-changer for managing freight. Being able to easily coordinate time slots across all our shipping locations and seamlessly integrate with our TMS will cut out endless hours of frustrating phone calls and email threads. We can confirm dock appointments in minutes instead of days. And the ability to adjust pickups and drop-offs on the fly based on real-time data has saved us from massive headaches. I don't know any other solution that brings this level of simplicity and flexibility together into one smooth automated workflow."

Name Lastname

Product Manager, Gartner

“In the Shipwell TMS, I went from never having planned a shipment to saving 20% in a month using load optimization!”

Name Lastname

Product Manager, Gartner

"Swifty AI Assistant has transformed our transportation operations, eliminating tedious manual work and enabling us to focus on strategic initiatives. With natural language processing, we seamlessly input shipment details and logistics data across channels, saving countless hours. By consolidating information in one platform, Swifty has reduced manual processes by 90%, providing an organized view of our transportation network. Highly recommended for streamlined logistics management."

Food Delivery Manufacturer

“Over this past year with COVID, our freight has increased substantially due to the explosive growth of e-commerce. With the amount of trucks we have on the road right now and with the amount of freight that we're moving, just to be able to have it all organized in one place has helped the team, we’ve loved the visibility.”

Premier Packaging

“We can always count on a streamlined booking process as well as visibility on the loads. We always have access to a team of customer support, it really makes any glitches in the system non-existent within minutes. It's been a life changer.“

Marcus Technologies

“Prior to using Shipwell’s TMS solution, it was a very manual process to manage shipments. We were relying heavily on spreadsheets to track orders, which really limits the number of carriers that you can work with. Using the TMS solution, we are able to connect with multiple carriers easily, which in turn allows us to compare different rates.”

Food and Beverage

“The native visibility has been amazing for optimization and cost savings. Let’s say we have two orders being picked up at the same supplier — one for this week, one for next week — Shipwell recommends we get with the buyers and see if we can combine the shipments. And right there, that's a cost savings of around $1,500 just for those two orders.”

Home Chef

“Shipwell's dynamic dock scheduling has been a game-changer for managing freight. Being able to easily coordinate time slots across all our shipping locations and seamlessly integrate with our TMS will cut out endless hours of frustrating phone calls and email threads. We can confirm dock appointments in minutes instead of days. And the ability to adjust pickups and drop-offs on the fly based on real-time data has saved us from massive headaches. I don't know any other solution that brings this"

Food Delivery Manufacturer

“A single flagged accounting error saved $111,000 the very first time we used the new settlement capability.”

Jess Pilarski

Logistics Manager, Home Chef

“Integrating Shipwell dynamic rating … has been a game-changer for our logistics operations… The enhanced visibility … has enabled us to make data-driven decisionsand develop more effective supply chain strategies, ultimately improving our overall efficiency and bottom line."

Johnny Craddock

Director of Transportation at Shopify

The Right Business Fit, With More Value Add

Shipwell’s TMS platform stands out for its powerful combination of multimodal shipment planning and execution with real-time visibility for exception management, all on a scalable platform ready to simplify tomorrow’s growing logistics complexity.

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